Get Help Now

If you are in crisis, or worried that you or someone else may be in danger, the following resources are available to offer immediate support.

If this is an immediate emergency and there is a risk to life, call 999 now or go to your nearest Accident and Emergency department.

Urgent Mental Health Support

If you need help with your mental health and it is urgent, but not an immediate life-threatening emergency, call NHS 111 and select option 2.

You can contact NHS 111 at any time for urgent support and advice.

Learn more at NHS 111 England and NHS 111 Wales.

Crisis and Suicide Support

  • Samaritans - 116 123
    Free, 24 hours a day, 365 days a year. You can also email jo@samaritans.org or visit a branch in person.
  • Shout - Text SHOUT to 85258
    A free, confidential 24/7 text service for anyone in crisis who would prefer not to speak on the phone.
  • National Suicide Prevention Helpline UK - 0800 587 0800
    A supportive listening service for anyone with thoughts of suicide or emotional distress. Open daily from 6pm to midnight.
  • Suicide Helpline UK - 0800 689 5652
    A listening service for anyone experiencing suicidal thoughts or thoughts of self-harm.
  • CALM (Campaign Against Living Miserably) - 0800 58 58 58
    Support for anyone affected by suicide or suicidal thoughts. They also offer webchat support.
  • PAPYRUS HOPELINE247 - 0800 068 4141
    For children and young people under 35 with suicidal thoughts, or anyone worried about a young person. You can also text 88247 or email pat@papyrus-uk.org.

Mental Health Support

  • Mind Support Line - 0300 102 1234
    A safe space to talk about your mental health and get help finding further support. Open 9am to 6pm, Monday to Friday, excluding bank holidays.
  • SANEline - 0300 304 7000
    Emotional support, guidance, and information for anyone experiencing mental health difficulties or supporting someone else. Open every day from 4pm to 10pm.
  • C.A.L.L. Mental Health Helpline for Wales - 0800 132 737
    A 24/7 mental health helpline for people living in Wales. You can also email call@helpline.wales.

Specialist Support

  • National Domestic Abuse Helpline - 0808 2000 247
    A 24/7 service offering confidential support and information for anyone experiencing domestic abuse.
  • Beat Eating Disorders - Adult Helpline 0808 801 0677
    Support and information for adults affected by eating disorders, and for those supporting them.
  • Switchboard LGBT+ Helpline - 0300 330 0630
    A support line for anyone who identifies as gay, lesbian, bisexual, transgender, or otherwise LGBTQIA+. They also offer email and webchat support.
  • Adfam - 020 3817 9410
    A national charity supporting families affected by drugs or alcohol. Visit www.adfam.org.uk for more information.

More Ways to Find Support

  • Helplines Partnership
    Their helpline directory can help you find additional UK support services: Find a Helpline
  • Befrienders Worldwide
    If you are outside the UK, you can search by country for emotional support helplines: Befrienders Worldwide

Phase Counselling has included these organisations and services to help signpost sources of support, but cannot guarantee the quality, availability, or suitability of any individual service. Listing a service here does not mean that Phase Counselling endorses or recommends it above others, and the order shown does not reflect any ranking. While we aim to keep this information accurate and up to date, contact details and opening times can change. If you notice any inaccurate information on this page, please contact us so that we can review and update it.